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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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FireFox1992

July 30, 2026

1  out of  5
rating by FireFox1992
"Unlike what most have posted, Tiffany has not been helpful. Maybe I caught her on a bad day, or maybe multiple bad days, but customer service should still be front of mind. I would think State Farm would expect more out of their employees."
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Susan D'Amico

July 14, 2026

5  out of  5
rating by Susan D'Amico
"Melanie T. is extremely knowledgeable, helpful and polite. Have used this agency for several years and am very pleased with the service and coverage."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Shane McGuffie

July 14, 2026

5  out of  5
rating by Shane McGuffie
"Tiffany was very prompt and very helpful! I had a smooth experience working with her and she saved me some money! Thank you Tiffany for all your support."
We responded:
"Thank you for the 5-star review, Shane! Here on State Farm Agent Scott McNab’s Team, we are proud to serve our community and appreciate your recognition. "
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Jeff Kalba

July 9, 2026

5  out of  5
rating by Jeff Kalba
"Thanks to Tiffany for the easiest insurance quote and set up ever. Really do appreciate the customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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N G

June 9, 2026

5  out of  5
rating by N G
"I have been insured with this agent for several years and the staff is ALWAYS attentive and responsive. I really appreciate this insurance team."
We responded:
"Thank you so much for the 5-star rating, N! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Karlin Diniaco

June 5, 2026

5  out of  5
rating by Karlin Diniaco
"I recently reached out to State Farm for a quote after being w another insurance company for years, and the experience was outstanding. Tiffany Adams answered every question w ease and guided me through the process in a smooth, professional manner. The best part - the quote she provided came in significantly lower than what I had been paying."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Scott McNab’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rene Cathey

June 4, 2026

5  out of  5
rating by Rene Cathey
"So many reason's how much I appreciate and enjoy the excellent service I receive from Ashley and Melody at Scott McNabb's State Farm Insurance office. They provide the best customer service and actual personal care and concern with every interaction. I Would like to thank you all for the wonderful product you provide. 😊 Respectfully, Rene Cathey"
We responded:
"Rene, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott McNab’s Team here in our Houston office. "
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Lisa Cruz

May 11, 2026

5  out of  5
rating by Lisa Cruz
"Tiffany was great! So professional and easy to work with!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Scott McNab’s Team here in Houston . "
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Steve

April 27, 2026

5  out of  5
rating by Steve
"Ashley did a great job of helping me with my auto insurance. Very professional."
We responded:
"Steve, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott McNab’s Team here in our Houston office. "
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John S

April 23, 2026

5  out of  5
rating by John S
"Tiffany was friendly, informative, and professional. I changed from USAA and didn’t think any other service was comparable. Happy to saw I was wrong."
We responded:
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Karen R

April 17, 2026

5  out of  5
rating by Karen R
"Tiffany has been an absolute pleasure to work with. Knowledgeable, incredibly helpful, patient and responsive. Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Karen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Phillip Gonzales

April 16, 2026

5  out of  5
rating by Phillip Gonzales
"Ashley was wonderful!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Delecia

April 16, 2026

5  out of  5
rating by Delecia
"Working with Ashley is a breeze. She always does her best to accommodate my needs in a timely manner. Much appreciated!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Cathy Morris

March 31, 2026

5  out of  5
rating by Cathy Morris
"Tiffany Adams is amazing. She is a professional, friendly right hand to the agent. I’ve worked with her before and I’ve received the same customer service today as in the past. State Farm is very well represented by her and I know she will always work to make sure I understand what I need to know."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Allison Witanek

March 12, 2026

5  out of  5
rating by Allison Witanek
"Tiffany helped get quotes for me to compare to my current auto and home renewals - I was able to save on my auto quote and we were able to work it out so my overall quote totals came in lower than my previous quotes from a different company. Even if I wasn’t able to save on the quotes - Tiffany was delightful to work with and her services with State Farm come highly recommended! Check her out and see if she can help shake down some of your rates too!"
We responded:
"Thank you for the amazing review, Allison! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chris Grow

February 11, 2026

5  out of  5
rating by Chris Grow
"Ashley always does a great job getting me whatever I need! Very happy with Scott and his team!!"
We responded:
"Thank you for the 5-star review, Chris! Here on State Farm Agent Scott McNab’s Team, we are proud to serve our community and appreciate your recognition. "
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Anna Baez

February 10, 2026

5  out of  5
rating by Anna Baez
"Melanie is so helpful anytime I need something she’s there to help! Great customer service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Scott McNab’s Team."
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Antonio Guerrero

February 4, 2026

5  out of  5
rating by Antonio Guerrero
"Excellent customer service. Tiffany was very professional and very knowledgeable. Thank you very much for assisting me in getting my mother her car insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Antonio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott McNab’s Team—we are always here to help! "
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dena shugart

January 26, 2026

5  out of  5
rating by dena shugart
"Ashley was great to work with - good follow up, persistence with patience in the process. Appreciate the work put into getting us going. Looking forward to a relationship with State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Basil Joffe

January 15, 2026

5  out of  5
rating by Basil Joffe
"Scott McNab and his team are always very responsive to my needs and quick and professional in get my needs taken care of.
I can give them my unqualified recommendation!"
We responded:
"Thanks so much for the fantastic rating, Basil! We are so glad you had a positive experience with us here on State Farm Agent Scott McNab’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ronald Trigo

December 8, 2025

5  out of  5
rating by Ronald Trigo
"Tiffany was excellent to work with—professional, knowledgeable, and dedicated. She made the process of getting home and auto insurance straightforward and stress-free, taking the time to clearly explain each policy and all available options. I truly appreciate her patience and expertise, and I wouldn’t hesitate to recommend her to anyone looking for an insurance agent."
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Bella Garza

November 20, 2025

5  out of  5
rating by Bella Garza
"Ashley was so sweet ! It was my first time getting renters insurance, or any insurance for that matter and Ashley was so helpful along the way, she guided me and did an amazing job at explaining everything i needed to know. She was honestly the best person i could’ve asked for to pick up the phone! So sweet ! Thanks again Ashley for your help !!"
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Brenam Bw

October 31, 2025

5  out of  5
rating by Brenam Bw
"Five months ago, I switched my insurance back to State Farm, specifically with Agent Scott McNab, and the service has been excellent. Everyone I’ve spoken with has been friendly, professional, and helpful.

I especially want to thank Melanie for her patience and understanding while helping me sort out some billing issues. She made the process smooth and stress-free, and I truly felt taken care of.

Highly recommend their team for anyone looking for reliable, supportive service. Thank you again, Melanie!"
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Edie Dillon

October 30, 2025

5  out of  5
rating by Edie Dillon
"Melanie did a fantastic job explaining the changes in auto rates and options. She was very honest and transparent."
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Beverly Vosko

August 20, 2025

5  out of  5
rating by Beverly Vosko
"Ashley Castillo was amazing! She was fast and efficient and really helped me get home insurance!"