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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Parker (Parker)

Paul Parker (Parker)

November 4, 2024

5  out of  5
rating by Paul Parker (Parker)
"MJ is always professional, patient, and helpful while assisting me with my insurance needs"
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Doug Geiger

October 16, 2024

5  out of  5
rating by Doug Geiger
"MJ is a rockstar! MJ called this morning and sent important information to me sooner than I asked for it (actually before I even knew it was available). MJ received this info from a business associate before I and realized its importance to myself( nothing negative, all positive). And- it was not an accident or loss- all fine there. Just looking out for my interests. She made it all happen in her professional timely manner and now all parties are covered moving forward. Thank You MJ!"
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Mindy Comstock

October 11, 2024

5  out of  5
rating by Mindy Comstock
"This is THE BEST insurance company. Attentive and knowledgeable. Tiffany is my go-to gal when I need help or have questions. If you need to insure anything (houses, cars, boats, trailers) this is the place!"
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yolanda solorio garza

September 23, 2024

5  out of  5
rating by yolanda solorio garza
"It was a pleasure having Ashley assist me. She treated me as if I was buying a big policy when I wasn't. She was informative and very professional. She gave me options no one had ever mentioned to me before. I was able to get more coverage for less money! Thank you, Ashley."
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Krystal White

September 19, 2024

5  out of  5
rating by Krystal White
"Ashley was so patient and helpful. It was my first time buying car insurance so I didn’t know what anything meant, but she walked me through all the different categories and helped me understand how the system works and what I need."
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Manuel Urquidi

September 16, 2024

5  out of  5
rating by Manuel Urquidi
"Excellent, Ashley at State Farm was attentive ,very thorough about explaining options, very well informed and on top of everything very nice."
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Cindy Detamore

September 11, 2024

5  out of  5
rating by Cindy Detamore
"Ashley Castillo was phenomenal to work with. I am 72 years old. NO ONE has ever taken the amount of time Ashley took to explain the quote and answer my questions!"
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Adam Castaneda

September 6, 2024

5  out of  5
rating by Adam Castaneda
"Tiffany (Office Manager) was extremely helpful in providing me with a personalized experience when shopping for renters insurance. She demonstrated a proactive approach in meeting my tight deadline, was pleasant and poised throughout our interactions , and above all else....she made the process EASY. 10/10 experience! Statefarm won my business."
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Grayson Crady

August 15, 2024

5  out of  5
rating by Grayson Crady
"Ashley Castillo was exceptional to work with. Well informed, professional, attentive to detail, patient & perhaps the fastest responding insurance professional I have had the pleasure of working with."
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Brooke Caravela

July 11, 2024

5  out of  5
rating by Brooke Caravela
"They’ve always been so friendly and super cooperative! A great group!"
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Yolanda Alleman

June 21, 2024

5  out of  5
rating by Yolanda Alleman
"Leslie did a great job helping me update my Homeowners Policy info. Her friendly attitude made what often times is stressful a lot easier for me; and by providing me with several options we were able to accomplish the task at hand with ease."
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Beth B

June 11, 2024

5  out of  5
rating by Beth B
"Excellent customer service… every time!"
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Will Wollin

June 3, 2024

5  out of  5
rating by Will Wollin
"Calm cool and collected"
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ELSA cuevas

May 31, 2024

5  out of  5
rating by ELSA cuevas
"Leslie was very helpful! So appreciative of all the help she was able to provide. Leslie was very easy to talk to and she actually returned my call !!!!"
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Muffy King

April 17, 2024

1  out of  5
rating by Muffy King
"We have had policies with State Farm for 25 years, those policies have been with Scott McNab's practice for the past 7 years. Each time we try to file a claim (three in total) with his office we are passed off to general 800 numbers and State Farm websites to submit claims. Office staff says they are not able to help because of policy and procedures and these claims are not within their jurisdiction of responsibilities. Most recently we have water damage that has occurred to our home leaving a large hole in our ceiling with water still dripping onto our wood floors. 12 hours later we are told they can't do anything, the person assigned to our claim in Virginia needs to reach out to us to get the proper assistance to come and assess the damage and look at repairs. So we are left with paying to find a contractor ourselves to mitigate further damage. Highly do not recommend this office or State Farm Services."
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Heather Samford

April 17, 2024

5  out of  5
rating by Heather Samford
"State Farm is saving me money on my insurance. Tiffany Adams has been a pleasure to work with, she is super responsive and helpful!"
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Veronica Solano

February 29, 2024

5  out of  5
rating by Veronica Solano
"Ashley was such a help. When I called to ask about my billing, she went above & beyond to get it resolved & in such a timely manner. She kept me updated throughout the process & made me feel at ease & that me being a client was important. Thank you Ashley again!"
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Adishwar Rao

February 27, 2024

5  out of  5
rating by Adishwar Rao
"Super nice and super helpful! Had an amazing experience."
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David Hickman

February 16, 2024

5  out of  5
rating by David Hickman
"I have been with State Farm over 20 years and like having a local agent/office that can and will always answer any of my questions. I am a name they know, not just a policy number. Tiffany is always polite and friendly, not just answering the questions I ask, but even giving me information on those items I don't think to ask. They are well-informed and put the clients first and have NEVER talked down to me when I ask them to explain things I don't understand! Best customer service I have dealt with!!"
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Payton Phelps

February 2, 2024

5  out of  5
rating by Payton Phelps
"I have been a client of Scott McNab’s for almost 10 years. All of my interactions have been with Tiffany. She has been a huge help with all of my insurance policies throughout the years and is always a pleasure to work with. Thanks Tiffany!"
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Anet Dezfuli

January 27, 2024

5  out of  5
rating by Anet Dezfuli
"Ms Leslie is a great representative for Statefarm. She is always very active with her response times and explaining clearly any changes or questions I have regarding our policies. I am always appreciative to have her assistance."
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Alexis Lange

January 26, 2024

5  out of  5
rating by Alexis Lange
"Tiffany is so amazing at what she does, there is no else like her! I always recommend her to friends of mine whenever they need help with any type of insurance! She’s always determined to make sure she meets every need of her customers! 100/10!"
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Vincent Trahan

January 19, 2024

5  out of  5
rating by Vincent Trahan
"I called about our auto insurance renewal and Leslie was very helpful. She was patient and answered all of our concerns. A+! Thanks, Vince Trahan"
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Carly Filbin

October 6, 2023

5  out of  5
rating by Carly Filbin
"Love working with this team! Tiffany always makes insurance easy and understandable! My questions are always promptly answered in language I can understand. I would recommend her and this agency for all your Insurance needs!"
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Umair Jafri

September 15, 2023

1  out of  5
rating by Umair Jafri
"Revised: I would not recommend this insurance agent to people because 1) they would quote you low in the beginning and charge you higher as the time passes 2) when I was trying to cancel my policy with them, the lady on call phone would ask questions like “Which company are you insuring your car with next?”. Which is honestly non of their business. Sorry there are lots of other companies out there. || Response to your reply: I was your past client Scott McNab. Not anymore. I know who I wrote the review for || Flip back on your notes."
We responded:
"Umair, Sorry to hear about your poor experience with State Farm, but I don't have you as one of my clients. Can you contact me at 713-520-5556, so I can assist. Please put this review on the correct agent's office. I take reviews very seriously and want to find out more about your experience and see what I can do to help. Thank you."