State Farm® Insurance Agent Scott McNab

"Had a smooth process purchasing life insurance through Ashley Castillo. She was very professional and thorough. I prefer going in to the office, so she greeted me right away and had everything ready to get started. We took our time figuring out the perfect plan to fit my budget. I recommend State Farm and especially working with Scott McNabb and Ashley Castillo."

"I was a customer with this agency for years. I recently tried to replace one car with another I purchased and all hell broke loose. MJ continued to say “it’s the system “ and repeatedly said she’d call me back to pay the correct bill yet never did. I figured if it was this much trouble for them to just add and replace a vehicle then how much trouble would I have when I have a real problem. I’ve since received a $409 check and a $400 bill at the same time from State Farm. I’m really starting to enjoy my daily calls to State Farm on my lunch break for 2 weeks and this is still a mess. I became so angry over this that I’ve changed agencies. Upon getting to my new agency I was told they didn’t have my drivers safety certificate which I previously submitted to MJ. I don’t know what is happening at this office but my patience has worn thin"

"Love working with MJ. She helped me resolve my auto insurance policy issue efficiently and is very professional. She is a pleasure to work with and I highly recommend her."

"MJ is always professional, patient, and helpful while assisting me with my insurance needs"

"MJ is a rockstar! MJ called this morning and sent important information to me sooner than I asked for it (actually before I even knew it was available). MJ received this info from a business associate before I and realized its importance to myself( nothing negative, all positive). And- it was not an accident or loss- all fine there. Just looking out for my interests. She made it all happen in her professional timely manner and now all parties are covered moving forward. Thank You MJ!"

"This is THE BEST insurance company. Attentive and knowledgeable. Tiffany is my go-to gal when I need help or have questions. If you need to insure anything (houses, cars, boats, trailers) this is the place!"

"It was a pleasure having Ashley assist me. She treated me as if I was buying a big policy when I wasn't. She was informative and very professional. She gave me options no one had ever mentioned to me before. I was able to get more coverage for less money! Thank you, Ashley."

"Ashley was so patient and helpful. It was my first time buying car insurance so I didn’t know what anything meant, but she walked me through all the different categories and helped me understand how the system works and what I need."

"Excellent, Ashley at State Farm was attentive ,very thorough about explaining options, very well informed and on top of everything very nice."

"Ashley Castillo was phenomenal to work with. I am 72 years old. NO ONE has ever taken the amount of time Ashley took to explain the quote and answer my questions!"

"Tiffany (Office Manager) was extremely helpful in providing me with a personalized experience when shopping for renters insurance. She demonstrated a proactive approach in meeting my tight deadline, was pleasant and poised throughout our interactions , and above all else....she made the process EASY. 10/10 experience! Statefarm won my business."

"Ashley Castillo was exceptional to work with. Well informed, professional, attentive to detail, patient & perhaps the fastest responding insurance professional I have had the pleasure of working with."

"They’ve always been so friendly and super cooperative! A great group!"

"Leslie did a great job helping me update my Homeowners Policy info. Her friendly attitude made what often times is stressful a lot easier for me; and by providing me with several options we were able to accomplish the task at hand with ease."

"Excellent customer service… every time!"

"Calm cool and collected"

"Leslie was very helpful! So appreciative of all the help she was able to provide. Leslie was very easy to talk to and she actually returned my call !!!!"

"We have had policies with State Farm for 25 years, those policies have been with Scott McNab's practice for the past 7 years. Each time we try to file a claim (three in total) with his office we are passed off to general 800 numbers and State Farm websites to submit claims. Office staff says they are not able to help because of policy and procedures and these claims are not within their jurisdiction of responsibilities. Most recently we have water damage that has occurred to our home leaving a large hole in our ceiling with water still dripping onto our wood floors. 12 hours later we are told they can't do anything, the person assigned to our claim in Virginia needs to reach out to us to get the proper assistance to come and assess the damage and look at repairs. So we are left with paying to find a contractor ourselves to mitigate further damage. Highly do not recommend this office or State Farm Services."

"State Farm is saving me money on my insurance. Tiffany Adams has been a pleasure to work with, she is super responsive and helpful!"

"Ashley was such a help. When I called to ask about my billing, she went above & beyond to get it resolved & in such a timely manner. She kept me updated throughout the process & made me feel at ease & that me being a client was important. Thank you Ashley again!"

"Super nice and super helpful! Had an amazing experience."

"I have been with State Farm over 20 years and like having a local agent/office that can and will always answer any of my questions. I am a name they know, not just a policy number. Tiffany is always polite and friendly, not just answering the questions I ask, but even giving me information on those items I don't think to ask. They are well-informed and put the clients first and have NEVER talked down to me when I ask them to explain things I don't understand! Best customer service I have dealt with!!"

"I have been a client of Scott McNab’s for almost 10 years. All of my interactions have been with Tiffany. She has been a huge help with all of my insurance policies throughout the years and is always a pleasure to work with. Thanks Tiffany!"

"Ms Leslie is a great representative for Statefarm. She is always very active with her response times and explaining clearly any changes or questions I have regarding our policies. I am always appreciative to have her assistance."

"Tiffany is so amazing at what she does, there is no else like her! I always recommend her to friends of mine whenever they need help with any type of insurance! She’s always determined to make sure she meets every need of her customers! 100/10!"